Posts Tagged ‘Washlets’

Build a multifunction restroom and they will come

Wednesday, August 14th, 2013

Room to move

Room to move

The big question for retailers and restaurants in Japan is how to attract seniors, regardless of what it is you sell or serve. One nonprofit Tokyo organization called Check is advising businesses to install so-called multifunction restrooms on their premises and then advertise the fact. Multifunction restrooms are larger than standard public restrooms and can accommodate wheelchairs, and the NPO’s research has found that older people are more likely to patronize a business that has one.

According to a study reported in Tokyo Shimbun, the average family with at least one senior spends four hours and ¥10,000 when they go out shopping, but 20 percent also say they will likely stay out longer and spend more money if they know beforehand the location of multifunction restrooms. The study group extrapolated on its findings and speculated that in terms of time the family would stay out 30 to 120 minutes longer, and spend ¥606 more.

Check, which was founded in 2008, has made a list of some 50,000 multi-function rest rooms throughout Japan, which it provides on its website. The NPO thinks there are about 100,000, and it is providing this information to local governments so that they can use it to promote their areas to local seniors and older tourists.

However, it should be noted that toilets in general are becoming something of a sales promotional tool. The Tokyo Metro subway system actually has TV commercials aimed at women showing how modern and clean their public rest rooms are. Lawson was the first convenience store to declare that its restrooms could be used by the public without the obligation of buying something, since people were so grateful for the service they usually bought something anyway. Most convenience stores have followed suit. And many restaurants explain their rest room facilities on their home pages and Tabelog sites, since many women won’t patronize restaurants that don’t provide separate facilities for men and women.

Japan’s toilet business flush with success

Friday, October 1st, 2010

Whoo!: Washlet with wall control

Whoo!: Washlet with wall control

The flush toilet is one of those Western imports that Japanese industry has adapted to its own special needs and then improved. Though you’ll still find a lot of traditional Japanese toilets at older public facilities and in the countryside, the Washlet toilet, with that surprising little spray nozzle, has become so ubiquitous as to be a standard fixture in Japanese life.

Washlet is a registered brand name for Toto, which dominates the toilet bowl business in Japan, and though most histories of the Washlet start in the 1980s, spray function toilets (onsui senjo benza) have been around in one form or another since the 1960s, and number 2 Inax’s Shower Toilet seems to be actually older than the Washlet. With traditional Japanese toilets there is no contact between the person and the porcelain, and when Western toilet bowls first made their appearance here, Japanese were perplexed by the seat for various reasons. Some were concerned about hygiene, while others simply found them too cold. The first improvement the Japanese made was to heat the seat.

Continue reading about Washlets in Asia →

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